Privacy Statement

This Privacy Statement informs you of the policies we have regarding the collection, use and disclosure of the personal information we request from you on our website(s) and portal.

Xemex BV(“Xemex” or “we”) operates the websites https://xemex.eu . By using our website(s) and [portal(s)], you consent to the collection, use and disclosure of your personal information in accordance with this Privacy Statement.

Personal data

When using our website(s) and/or portal, we may collect the following personal data:

  • Personal Information – we may ask you to provide us with certain personally identifiable information (i.e., personal information) when you register with us and/or subscribe to our web services and/or email notifications. This includes your name, phone number, payment information and/or email address.
  • Log Data – we may collect information that your browser sends us when you use our website(s) (i.e. Log Data) and/or portal. This includes your computer’s Internet Protocol (IP) address, browser type, browser version, website visits, duration of visit and page views.

Purposes and lawfulness of use of personal data

Personal data collected on our website(s) or portal may be used for the following purposes:

  • To carry out your data request;
  • To contact you when you have submitted a web form on our website(s) or portal;
  • To send you information that we think may be of interest to you;
  • To send you marketing communications related to our activities;
  • To comply with laws and regulations.

We process your personal data only for the purposes listed above and ensure that it is only available to those who have a legitimate reason to do so and who need access to the data.

Disclosure and transfer of Personal Data

We may use the services of third parties as necessary to provide you with appropriate services. In addition, your personal data may be transferred by Xemex to its affiliates, such as companies offering auditors, legal representatives and acquiring services. We may also disclose your personal data to the extent we are required to do so by law, for example, in the case of a valid request from a supervisory authority. We do not transfer your personal data to third countries outside the EU.

Xemex will not sell your personal information to third parties and will only make it available to third parties involved in processing your order. Our employees and third parties doing business with us are obliged to respect the confidentiality of your information.

Access to personal data and complaints

You may review the personal data we have collected about you. If the personal data collected contains incorrect information, you may request Xemex to correct, supplement or delete such data. In addition, you can always contact Xemex to object to the processing of your personal data for marketing purposes. We do not process personal data through automated decision-making, nor do we engage in profiling. Should you have a complaint about our use of your personal data, you may file such a complaint with the Belgian Data Protection Authority ( https://dataprotectionauthority.be/citizen ).

Personal data security

We take reasonable organizational and technical measures to secure your personal data and to prevent the loss, misuse or alteration of your personal data.

Information Conservation

We retain your data only as long as legally necessary to fulfill the purpose for which it was collected and to comply with legal requirements and our internal retention policy.

To ensure that your visit to our websites is smooth, reliable and as useful as possible for you, we use cookies and similar technologies. For more information about the types of cookies we use, please see our Cookie Policy.

Privacy statement changes

We reserve the right to update or modify this Privacy Statement at any time. If we make material changes to the Privacy Statement, we will notify you via the email address you have provided to us or by posting a prominent notice on our website. Your continued use of our website(s) after we notify you of any changes to the Privacy Statement will constitute your acknowledgement of the changes and your consent to comply with and be bound by the amended Privacy Statement.

Contact

If you have any comments or questions about this privacy statement, please contact our Data Protection Officer at: info@xemex.eu